Privacy Policy

When you use the website and any urdiz mobile applications, we may collect and process your personal data.

The purpose of this Personal Data Protection Policy is to inform users of the Services of the means implemented to collect and process your personal data, in compliance with applicable French and European legislation, in particular Law no. 78-17 of January 6, 1978 relating to data processing, files and freedoms, amended by Law n ° 2004-801 of August 6, 2004 and by law n ° 2018-493 of June 20, 2018 (“Loi Informatique et Freedoms ”), of Regulation (EU) No. 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of individuals with regard to the processing of personal data and on the free movement of such data ("RGPD") and Directive 2002/58 of July 12, 2002 amended by Directive 2009/136 / EC ("ePrivacy Directive"), and any national transposition text or any subsequent text which succeeds them (" Applicable Regulations ”).

We attach the greatest importance to respecting your privacy and protecting your personal data.

By accessing and / or using the Services, you agree that your personal data will be collected and processed under the terms and conditions set out below. If you do not agree to this Privacy Policy, you must cease all use of the Services.

This Personal Data Protection Policy is an integral part of the Croquetteland General Terms and Conditions of Sale ("GTC") and should be read in conjunction with these GTC.

We may modify the Personal Data Protection Policy, in particular in order to comply with all legislative, regulatory, jurisprudential, editorial or technical developments under the conditions described in the T & Cs. You must therefore refer before any navigation to the latest version of the Personal data protection policy.
(a) Who processes your data?

The company urdiz, 23 Boulevard Jules Favre, 69 006 Lyon, registered with the Lyon Trade and Companies Register under number 432 761 146 processes the data collected concerning you, and is responsible for processing personal data for any processing of data concerning you in relation to the services offered by urdiz. Your data is also used for the needs of your order by each Seller.

(b) For what purposes and why do we collect and process your data?

urdiz collects and processes your data for the purposes and on the basis listed below and detailed below:


(i) In the first place, they are used for the needs of customer relationship management and to allow us to better interact with our customers, to optimize the user experience or to respond to requests and possible complaints from our customers. .


Depending on the processing concerned, your data may be used on the basis of one or more of the following legal bases:

The need to provide you with the services you have requested, for example, to manage your orders or your customer account;

In respect of your interests, fundamental rights and freedoms, the realization of our legitimate interests and those of our partners, such as the interest of retaining our customers, optimally managing our relationship with our customers, knowing them better and promoting them to from them our products and services, or to ensure our defense in the event of possible litigation; Where

Compliance with a legal obligation to which we are subject.

These treatments include in particular:



Legal basis

The processing of your data when creating a customer account;

The need to provide you with the services you have requested

the management of your consents and authorizations concerning the use of your personal data, in particular for the sending of newsletters and commercial solicitations by electronic means;

The need to provide you with the services you requested when creating and managing your customer account

the processing of your data in order to allow you to benefit from the CROQUETTELAND Services, order products and services, monitor your orders and their invoicing, etc. ;

The need to provide you with the services you have requested

recognize your quality of loyalty customer, as soon as you wish to indicate it to CROQUETTELAND, and if this information is requested of you. Being reminded here, the use of your personal data by the loyalty program is subject to specific conditions of use